Employee Experience Design
Employee Experience Design is the most impactful and sustainable way to build and maintain a happy, efficient workforce, turn employees into ambassadors, and ultimately create a people focused high performance culture. Together, let’s amplify the impact of HR using design principles to enhance the long-term employee experience.
We specialise in a hands-on no-nonsense human-centric approach that works in practice. We create future-proof, high performance organisations by transforming employee experience through impactful and sustainable people focused HR strategies. We combine Design Thinking with HR expertise to provide your HR teams with the tools and skills to identify and seize opportunities.
Putting the human factor back into HR.
By building on your organisation’s strengths, we guide you through the EX process and help you to cultivate motivated HR teams and foster essential connections, ensuring a thriving EX that propels your business forward. So, how might we improve your Employee Experience to attract and retain top talent? Together, we identify key opportunities & define the steps to realise solutions that bring your Employee Experience to a higher level and sow the seeds for a people focused high-performance culture.
Michelin | People-Centered EX Approach
Grounded in its vision to connect with heritage, Michelin fosters co-creation and encourages agile employee participation. DT supports Michelin's global team to create a people-centric EX approach, equipping local HR teams with the tools to develop a successful, long-term employee experience. Our EX experts combine toolkit design with on-the-job facilitation, working locally to instill a people-centric approach while delivering immediate HR project results.
Cartier | Future Employee Experience in Luxury retail
The Employee Journey project at Cartier involved participants from different departments of their global organization. This was essential in order to allow the co-creation of shared solutions. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.
Coca-Cola | Robust employee services using Design Thinking
Our collaboration with Coca-Cola highlighted Design Thinking in HR. DesignThinkers helped redesign Coca-Cola's HR and employee ecosystem. We facilitated Design Councils with Coca-Cola employees and HR professionals to improve services, especially for hiring and onboarding. The result was a set of prototypes and roadmaps for implementing the pilots.
Etisalat | Co-creation to elevate Employee Experience
The Etisalat HR organization is involved in the design and implementation of services offered to employees of Etisalat. The Etisalat HR team feels that the Design Thinking way of working can help them deliver human-centered services, resulting in inspiring workplaces for employees. DesignThinkers was asked to coach the Etisalat HR team in co-creation activities to work on a concrete HR challenge. That includes also training employees using a learning-by-doing approach.
We craft with a Designer's Mindset
We work on three levels to enhance your Employee Experience. First, we focus on content, where we combine data and qualitative employee research to identify key opportunities and design viable solutions to elevate your Employee Experience.
"We empower you through content and capability."
Second, we build capability by enhancing your team’s skills, enabling them to continually design and improve the Employee Experience in a relevant and responsive manner. Third, we cultivate a culture that fosters a people-focused, innovative, high-performance environment. With our global Employee Experience Center in London, we continually expand our practical expertise for you to leverage.
Do you recognize this challenge?
Let’s make your employees happy, today.
Sounds good? Our services can help address your strategic HR challenges. Our EX Design Sprint proposition allows us to tackle one of your specific EX-related issues. For a broader assessment, our DT EX Assessment puts the thermometer into your organization, evaluating your EX from both an HR and overall organizational perspective. If your team needs to build foundational EX design skills, our DT EX Training can equip them with the necessary knowledge and mindset. Finally, for a comprehensive EX overhaul, our Full EX Design project guides you through the entire process, working closely with your organization.
Employee Experience Services
EX Sprint
Tackle a specific HR challenge together
Often day-to-day HR operations limit the bandwidth available to tackle the more strategic HR challenges. Our EX sprint is the high energy push to break through that impasse. Together we tackle your HR challenge and bring it to tangible results quickly! The session is designed to rapidly generate insights and develop potential solutions.
Outcomes:
- Validated improvement opportunities
- Prioritized concept solutions
- Definition of a Living Labs pilot plan to
start making impact immediately
EX Sprint
Tackle a specific HR challenge together
Often day-to-day HR operations limit the bandwidth available to tackle the more strategic HR challenges. Our EX sprint is the high energy push to break through that impasse. Together we tackle your HR challenge and bring it to tangible results quickly! The session is designed to rapidly generate insights and develop potential solutions.
Outcomes:
- Validated improvement opportunities
- Prioritized concept solutions
- Definition of a Living Labs pilot plan to
start making impact immediately
EX Sprint
Tackle a specific HR challenge together
Often day-to-day HR operations limit the bandwidth available to tackle the more strategic HR challenges. Our EX sprint is the high energy push to break through that impasse. Together we tackle your HR challenge and bring it to tangible results quickly! The session is designed to rapidly generate insights and develop potential solutions.
Outcomes:
- Validated improvement opportunities
- Prioritized concept solutions
- Definition of a Living Labs pilot plan to
start making impact immediately
Full EX Project
Embark on an EX design & innovation journey
In 10 steps from the initial challenge to thorough research and employee insights, and ultimately to impactful concept solutions piloted within your organization.
Outcomes:
- Alignment and ownership relevant stakeholders
- Deep insight through employee research
- Validated improvement opportunities
- Validated concept solutions
- Small scale real-life Living Labs pilot
- Follow-up plan
Full EX Project
Embark on an EX design & innovation journey
In 10 steps from the initial challenge to thorough research and employee insights, and ultimately to impactful concept solutions piloted within your organization.
Outcomes:
- Alignment and ownership relevant stakeholders
- Deep insight through employee research
- Validated improvement opportunities
- Validated concept solutions
- Small scale real-life Living Labs pilot
- Follow-up plan
Full EX Project
Embark on an EX design & innovation journey
In 10 steps from the initial challenge to thorough research and employee insights, and ultimately to impactful concept solutions piloted within your organization.
Outcomes:
- Alignment and ownership relevant stakeholders
- Deep insight through employee research
- Validated improvement opportunities
- Validated concept solutions
- Small scale real-life Living Labs pilot
- Follow-up plan
Capability Development
Empower your team with the right skills & mindset
We believe that the biggest impact we can make is by elevating the capabilities of your team and your organization. We tailor our learning programs to fit your specific goals. We offer options from in-depth certification courses to short awareness modules, and we can even create a complete training portfolio for your broader organization to ensure maximum impact.
Outcomes:
- Solid innovation skills, mindset & approach
- Common innovation language
- Broader organizational & stakeholder
awareness of the innovation mindset
Capability Development
Empower your team with the right skills & mindset
We believe that the biggest impact we can make is by elevating the capabilities of your team and your organization. We tailor our learning programs to fit your specific goals. We offer options from in-depth certification courses to short awareness modules, and we can even create a complete training portfolio for your broader organization to ensure maximum impact.
Outcomes:
- Solid innovation skills, mindset & approach
- Common innovation language
- Broader organizational & stakeholder
awareness of the innovation mindset
Capability Development
Empower your team with the right skills & mindset
We believe that the biggest impact we can make is by elevating the capabilities of your team and your organization. We tailor our learning programs to fit your specific goals. We offer options from in-depth certification courses to short awareness modules, and we can even create a complete training portfolio for your broader organization to ensure maximum impact.
Outcomes:
- Solid innovation skills, mindset & approach
- Common innovation language
- Broader organizational & stakeholder
awareness of the innovation mindset
Assessment
Provide shared insight in your innovation performance
An organization-wide digital survey combined with in-depth interviews provides deep insight into for example your innovation readiness, your team's capabilities or your HR performance. This is a solid basis to define focused improvement initiatives for maximum impact.
Outcomes:
- Insight in HR performance
against best-in-class - Identification of key improvement
opportunity areas - Updated HR strategy and action plan
to address these opportunities
Assessment
Provide shared insight in your innovation performance
An organization-wide digital survey combined with in-depth interviews provides deep insight into for example your innovation readiness, your team's capabilities or your HR performance. This is a solid basis to define focused improvement initiatives for maximum impact.
Outcomes:
- Insight in HR performance
against best-in-class - Identification of key improvement
opportunity areas - Updated HR strategy and action plan
to address these opportunities
Assessment
Provide shared insight in your innovation performance
An organization-wide digital survey combined with in-depth interviews provides deep insight into for example your innovation readiness, your team's capabilities or your HR performance. This is a solid basis to define focused improvement initiatives for maximum impact.
Outcomes:
- Insight in HR performance
against best-in-class - Identification of key improvement
opportunity areas - Updated HR strategy and action plan
to address these opportunities
GET IN TOUCH WITH ONE OF OUR EXPERTS: ELMO DIEDERIKS | SENIOR PARTNER & INNOVATION CONSULTANT
Jump on a free intro call today
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