Hello, we are DesignThinkers

We’re not your everyday Agency – we’re your ally in propelling change and making a lasting impact. We operate with a high energy, no-nonsense, action oriented approach to make sure you walk away with tangible outcomes. Together, let’s shape a future that truly benefits everyone.

Discover all the DT services
Cartier logo
PwC logo
Philips logo
Ziggo logo
IBM logo
Ahold logo
Procter and Gamble logo
Salesforce logo
Erste Bank logo
ING logo
Bloomberg Philanthropies
Michelin Logo
Coca Cola logo
Adidas logo
Kpn logo
Rockwool logo
Telenor group logo
ServiceNow logo
Cartier black logo
PwC black logo
Philips black logo
Ziggo black logo
IBM black logo
Ahold black logo
Procter and Gamble black logo
Salesforce black logo
Erste bank black logo
ING black logo
Bloomberg Philanthropies black logo
Michelin black logo
Coca Cola black logo
Adidas black logo
Kpn black logo
Rockwool black logo
Telenor group black logo
ServiceNow black logo

We love to innovate with people at the center.

With a rich legacy spanning over 20 years in the industry, operating across 25 countries, and boasting a team of over 150 human-centric design professionals from various domains, we bring unparalleled industry expertise to the table. By working together with you through a combination of facilitation, coaching and training, we elevate and motivate teams across disciplines and prepare your organization to drive such change based on a shared vision.

Filter Cases (
)
Filter Cases (all selected)
Best Design Thinking Consulting

Employee Experience Design | How to Attract and Retain Talent

"Why did we not apply Design Thinking earlier? Great investment to accelerate career development.”

BORIS MAGGIA, ISO

ING | Accelerating Innovation Processes to Improve User-Centricity

L'oreal logo picture

L'Oreal | Future Leadership amidst a Department Merger

Cartier logo picture

Cartier | Creating an inspiring global Employee Experience Journey

“Mind blowing when I figured out I can really use Design Thinking in many aspects of my work.”

LIEGE COGO DE SOUZA, WHIRLPOOL CORPORATION

Coca Cola logo picture

Coca-Cola | Redesigning Digital Employee Experience Journey for new Employees

Michelin logo picture

Michelin | Implementing a People-centered EX approach

B Lab logo picture

B Lab | Gaining future Leadership Skills for Greener Futures

"Inspirational. I wish I knew about this innovative way of working sooner."

MISHARI ABDULWAHID, NEOM

KFAS case
 

KFAS | Fostering the Human Touch in Digital Transformation


KFAS is dedicated to fostering continuous learning and innovation, empowering individuals and organizations to stay competitive. Focused on future-ready talent, KFAS supports professionals in becoming innovation-driven, enabling them to adapt and thrive in today’s dynamic landscape. DesignThinkers collaborated with KFAS to provide them with an in-depth understanding of how Design Thinking can be a catalyst for successful digital transformation.

KFAS | Fostering the Human Touch in Digital Transformation

Red Cross | Revamping current modes of operation with Design Thinking

Bloomberg Philanthropies logo picture

Bloomberg Philanthropies | Creating New Solutions to Improve Lives

Sign up today | Join our 2-Day Employee Experience Training Course

Framework for Innovation
During the trainings we will work following the Double Diamond by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.

The Double Diamond | Iterative Design Process & Framework for Innovation

STEPPING STONES FOR INNOVATION ING

Stepping Stones for Innovation | A Future-proof framework for ING

Systems Thinking Holistic Insights

Systems Thinking | Become a Sustainable Force for Positive Change

Innovation Ready Teams & Relevant Results

What We Provide | Innovation-ready teams & relevant results

Ernst & Young

EY | Developing Strategic Future Scenario Capabilities for Consultants

Salesforce logo picture

Salesforce | Adopting a Co-Creation Approach to truly meet customer needs

Al Tamimi markets case
 

Tamimi Markets | Building a Unified Culture for Growth


Tamimi Markets has built its reputation on customer service, quality, and community engagement. Aiming to become the leading online grocery destination in the country, Tamimi faces a key challenge: ensuring cohesive strategy execution across all levels. By fostering co-creation and aligning leadership and frontline teams under a unified vision, Tamimi seeks to enhance collaboration, sharpen strategic focus, and drive growth.

Tamimi Markets | Building a Unified Culture for Strategic Growth

CordStrap logo picture

Cordstrap | Human-centricity in the product creation process

MasterCard logo picture

MasterCard | Diversifying revenue streams in banking

"Perfect program to refresh how important Customer-Centricity is and how to put it into action."

GIOVANNI DI RUSSO, COCA-COLA HBC

EU Parliament | Taking a step back to take two steps forward

Stepping Stones for Innovation Bloomberg

Stepping Stones for Innovation | Bloomberg's route to citizenship

Pictet logo picture

Pictet | Establishing a Human-Centered Way of Working with Innovation teams

“Our experts take pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.”

Announcing our new partners | Congratulations Elmo & Ilana!

“A refreshing and engaging experience that went beyond my expectations.”

TUPO MUOCHA, UNICEF

Rainforest Alliance | Developing Criteria to Select Partners for Innovation

Rituals training
 

Rituals: Accelerating exciting customer experiences


To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.

Rituals | Accelerating Exciting Customer Experiences

Stepping stones for Innovation | Sales Enablement for Salesforce

Bacardi logo picture

Bacardi | Human-centered service design for a superior brand experience

Emirates NBD case
 

Emirates NBD | Fostering a Culture of Human-centric Innovation


Emirates NBD is taking strides to become a human-centered financial service provider. Beyond offering Design Thinking trainings to their employees, the organization aims to embed this approach deeply into the organizational culture. By developing long-lasting skills, Emirates NBD aims to ensure that employees can apply Design Thinking across projects and daily operations.

Emirates NBD | Promoting a Culture of Human-centric innovation

ASML logo picture

ASML | Adopting a human-centered mindset to drive advancements

Dubai metro case
 

Dubai Roads & Transport Authority (RTA) | Inspiring Innovation


DesignThinkers collaborated with Dubai Metro to identify challenges and opportunities, providing crucial insights to guide a design sprint towards innovative solutions that meet the organization's strategic goals. We aligned on key themes like internal competency, intelligent operating and maintenance systems, focusing on resilience, governance, sustainability, and proactiveness.

Dubai Metro | Leading and Managing Impactful Innovation in the RTA

Kuehne + Nagel | Human-centered employee experience in logistics

Best Design Thinking Consulting

Employee Experience Design | How to Attract and Retain Talent

Stepping Stones for Innovation Bloomberg

Stepping Stones for Innovation | Bloomberg's route to citizenship

Sign up today | Join our 2-Day Employee Experience Training Course

“Our experts take pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.”

STEPPING STONES FOR INNOVATION ING

Stepping Stones for Innovation | A Future-proof framework for ING

L'oreal logo picture

L'Oreal | Future Leadership amidst a Department Merger

“A refreshing and engaging experience that went beyond my expectations.”

TUPO MUOCHA, UNICEF

Innovation Ready Teams & Relevant Results

What We Provide | Innovation-ready teams & relevant results

“Mind blowing when I figured out I can really use Design Thinking in many aspects of my work.”

LIEGE COGO DE SOUZA, WHIRLPOOL CORPORATION

Rituals training
 

Rituals: Accelerating exciting customer experiences


To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.

Rituals | Accelerating Exciting Customer Experiences

Salesforce logo picture

Salesforce | Adopting a Co-Creation Approach to truly meet customer needs

Michelin logo picture

Michelin | Implementing a People-centered EX approach

Bacardi logo picture

Bacardi | Human-centered service design for a superior brand experience

CordStrap logo picture

Cordstrap | Human-centricity in the product creation process

"Inspirational. I wish I knew about this innovative way of working sooner."

MISHARI ABDULWAHID, NEOM

ASML logo picture

ASML | Adopting a human-centered mindset to drive advancements

"Perfect program to refresh how important Customer-Centricity is and how to put it into action."

GIOVANNI DI RUSSO, COCA-COLA HBC

Red Cross | Revamping current modes of operation with Design Thinking

Kuehne + Nagel | Human-centered employee experience in logistics

Bloomberg Philanthropies logo picture

Bloomberg Philanthropies | Creating New Solutions to Improve Lives

"Why did we not apply Design Thinking earlier? Great investment to accelerate career development.”

BORIS MAGGIA, ISO

Pictet logo picture

Pictet | Establishing a Human-Centered Way of Working with Innovation teams

Framework for Innovation
During the trainings we will work following the Double Diamond by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.

The Double Diamond | Iterative Design Process & Framework for Innovation

ING | Accelerating Innovation Processes to Improve User-Centricity

Announcing our new partners | Congratulations Elmo & Ilana!

Systems Thinking Holistic Insights

Systems Thinking | Become a Sustainable Force for Positive Change

Cartier logo picture

Cartier | Creating an inspiring global Employee Experience Journey

Rainforest Alliance | Developing Criteria to Select Partners for Innovation

Ernst & Young

EY | Developing Strategic Future Scenario Capabilities for Consultants

Coca Cola logo picture

Coca-Cola | Redesigning Digital Employee Experience Journey for new Employees

Stepping stones for Innovation | Sales Enablement for Salesforce

Al Tamimi markets case
 

Tamimi Markets | Building a Unified Culture for Growth


Tamimi Markets has built its reputation on customer service, quality, and community engagement. Aiming to become the leading online grocery destination in the country, Tamimi faces a key challenge: ensuring cohesive strategy execution across all levels. By fostering co-creation and aligning leadership and frontline teams under a unified vision, Tamimi seeks to enhance collaboration, sharpen strategic focus, and drive growth.

Tamimi Markets | Building a Unified Culture for Strategic Growth

B Lab logo picture

B Lab | Gaining future Leadership Skills for Greener Futures

Emirates NBD case
 

Emirates NBD | Fostering a Culture of Human-centric Innovation


Emirates NBD is taking strides to become a human-centered financial service provider. Beyond offering Design Thinking trainings to their employees, the organization aims to embed this approach deeply into the organizational culture. By developing long-lasting skills, Emirates NBD aims to ensure that employees can apply Design Thinking across projects and daily operations.

Emirates NBD | Promoting a Culture of Human-centric innovation

MasterCard logo picture

MasterCard | Diversifying revenue streams in banking

KFAS case
 

KFAS | Fostering the Human Touch in Digital Transformation


KFAS is dedicated to fostering continuous learning and innovation, empowering individuals and organizations to stay competitive. Focused on future-ready talent, KFAS supports professionals in becoming innovation-driven, enabling them to adapt and thrive in today’s dynamic landscape. DesignThinkers collaborated with KFAS to provide them with an in-depth understanding of how Design Thinking can be a catalyst for successful digital transformation.

KFAS | Fostering the Human Touch in Digital Transformation

Dubai metro case
 

Dubai Roads & Transport Authority (RTA) | Inspiring Innovation


DesignThinkers collaborated with Dubai Metro to identify challenges and opportunities, providing crucial insights to guide a design sprint towards innovative solutions that meet the organization's strategic goals. We aligned on key themes like internal competency, intelligent operating and maintenance systems, focusing on resilience, governance, sustainability, and proactiveness.

Dubai Metro | Leading and Managing Impactful Innovation in the RTA

EU Parliament | Taking a step back to take two steps forward

Best Design Thinking Consulting

Employee Experience Design | How to Attract and Retain Talent

Bloomberg Philanthropies logo picture

Bloomberg Philanthropies | Creating New Solutions to Improve Lives

Stepping Stones for Innovation Bloomberg

Stepping Stones for Innovation | Bloomberg's route to citizenship

"Why did we not apply Design Thinking earlier? Great investment to accelerate career development.”

BORIS MAGGIA, ISO

Sign up today | Join our 2-Day Employee Experience Training Course

Pictet logo picture

Pictet | Establishing a Human-Centered Way of Working with Innovation teams

Adidas logo picture

Adidas | Elevating UX in Adidas Global Team-wear Customization Platform

Framework for Innovation
During the trainings we will work following the Double Diamond by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.

The Double Diamond | Iterative Design Process & Framework for Innovation

“Our experts take pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.”

ING | Accelerating Innovation Processes to Improve User-Centricity

STEPPING STONES FOR INNOVATION ING

Stepping Stones for Innovation | A Future-proof framework for ING

Announcing our new partners | Congratulations Elmo & Ilana!

L'oreal logo picture

L'Oreal | Future Leadership amidst a Department Merger

Systems Thinking Holistic Insights

Systems Thinking | Become a Sustainable Force for Positive Change

“A refreshing and engaging experience that went beyond my expectations.”

TUPO MUOCHA, UNICEF

Cartier logo picture

Cartier | Creating an inspiring global Employee Experience Journey

Innovation Ready Teams & Relevant Results

What We Provide | Innovation-ready teams & relevant results

Rainforest Alliance | Developing Criteria to Select Partners for Innovation

“Mind blowing when I figured out I can really use Design Thinking in many aspects of my work.”

LIEGE COGO DE SOUZA, WHIRLPOOL CORPORATION

Ernst & Young

EY | Developing Strategic Future Scenario Capabilities for Consultants

Rituals training
 

Rituals: Accelerating exciting customer experiences


To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.

Rituals | Accelerating Exciting Customer Experiences

Coca Cola logo picture

Coca-Cola | Redesigning Digital Employee Experience Journey for new Employees

Salesforce logo picture

Salesforce | Adopting a Co-Creation Approach to truly meet customer needs

Stepping stones for Innovation | Sales Enablement for Salesforce

Michelin logo picture

Michelin | Implementing a People-centered EX approach

Al Tamimi markets case
 

Tamimi Markets | Building a Unified Culture for Growth


Tamimi Markets has built its reputation on customer service, quality, and community engagement. Aiming to become the leading online grocery destination in the country, Tamimi faces a key challenge: ensuring cohesive strategy execution across all levels. By fostering co-creation and aligning leadership and frontline teams under a unified vision, Tamimi seeks to enhance collaboration, sharpen strategic focus, and drive growth.

Tamimi Markets | Building a Unified Culture for Strategic Growth

Bacardi logo picture

Bacardi | Human-centered service design for a superior brand experience

B Lab logo picture

B Lab | Gaining future Leadership Skills for Greener Futures

CordStrap logo picture

Cordstrap | Human-centricity in the product creation process

Emirates NBD case
 

Emirates NBD | Fostering a Culture of Human-centric Innovation


Emirates NBD is taking strides to become a human-centered financial service provider. Beyond offering Design Thinking trainings to their employees, the organization aims to embed this approach deeply into the organizational culture. By developing long-lasting skills, Emirates NBD aims to ensure that employees can apply Design Thinking across projects and daily operations.

Emirates NBD | Promoting a Culture of Human-centric innovation

"Inspirational. I wish I knew about this innovative way of working sooner."

MISHARI ABDULWAHID, NEOM

MasterCard logo picture

MasterCard | Diversifying revenue streams in banking

ASML logo picture

ASML | Adopting a human-centered mindset to drive advancements

KFAS case
 

KFAS | Fostering the Human Touch in Digital Transformation


KFAS is dedicated to fostering continuous learning and innovation, empowering individuals and organizations to stay competitive. Focused on future-ready talent, KFAS supports professionals in becoming innovation-driven, enabling them to adapt and thrive in today’s dynamic landscape. DesignThinkers collaborated with KFAS to provide them with an in-depth understanding of how Design Thinking can be a catalyst for successful digital transformation.

KFAS | Fostering the Human Touch in Digital Transformation

"Perfect program to refresh how important Customer-Centricity is and how to put it into action."

GIOVANNI DI RUSSO, COCA-COLA HBC

Dubai metro case
 

Dubai Roads & Transport Authority (RTA) | Inspiring Innovation


DesignThinkers collaborated with Dubai Metro to identify challenges and opportunities, providing crucial insights to guide a design sprint towards innovative solutions that meet the organization's strategic goals. We aligned on key themes like internal competency, intelligent operating and maintenance systems, focusing on resilience, governance, sustainability, and proactiveness.

Dubai Metro | Leading and Managing Impactful Innovation in the RTA

Red Cross | Revamping current modes of operation with Design Thinking

EU Parliament | Taking a step back to take two steps forward

Kuehne + Nagel | Human-centered employee experience in logistics

Go global or local

Map

Our worldwide team combines global reach with invaluable local expertise. More than just overseeing clients and connections, they adeptly communicate in your language—both literally and figuratively—ensuring accessibility through local front doors while harnessing an inviting and robust global network. We’re proud to have partnerships strategically located across various corners of the globe, each bringing their own unique insights and connections to the table. Take a look at our regional partners below and discover how their collaboration enhances our global capabilities:

  • Amsterdam GLOBAL HEAD OFFICE
  • London EXMPLOYEE EXPERIENCE CENTER
  • Eastern Europe LOCAL OFFICE
  • Middle East LOCAL OFFICE
  • Iberia Coming soon

GET IN TOUCH WITH ONE OF OUR EXPERTS: ELMO DIEDERIKS | SENIOR PARTNER & INNOVATION CONSULTANT

Jump on a free intro call today!

You can leave your email and phone number below and we’ll be sure to contact you as soon as possible.

Elmo Diederiks, DesignThinkers Group